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comprehensive search functions

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intraMail

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Microsoft Outlook™ interface

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Main Screen with interactive collection operations summary

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Automatically logs off after 15 minutes of inactivity

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Improved and simplified process of adding and deleting of cases and batches

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Restore and Backup database feature

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Comprehensive searching and filtering of debtors by account number, date range and many more

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Integrated IntraMail messaging system for in-house communication

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Employee/Collector maintenance

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Client maintenance—to add, edit or delete client's information such as panel solicitors and billing information

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Customizable debtor status naming convention

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Multi-level user access security feature with flexible access policy definition

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Integrated with the Activity log feature that monitors time and date of each user's transactions within the system

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Keeps track of collector's call activity in the Call Activity View for better staff monitoring

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Automatically calculates commission earned by each collector

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Automatically assign debtors to collectors/employee based on algorithm to ensure a fair distribution over job value against job amount

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Automatically locking of cases appointed to collector/employee after a duration for a re-assessment

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Letter Of Demand/ reminder Letter Report—manual selection or auto print-out

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Capable of exporting reports to Microsoft Excel, Crystal Report, Adobe Acrobat, plain Text and Rich Text Format

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P2P (promise to pay) calculator automates the process of calculating debts remains and also prompt collection for debtors paying in installments

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Comprehensive reports with options to restrict certain personnel from viewing certain reports. Some of the reports includes Letter of Demand (LOD), Job Sheet Report, Batch

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Listing, Case Payment, Case Extension, Locked Case Report, Case Returned, Case Status Report, Status Summary Report, Commission Claim Form, Collectors Commission

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Report and Commission Summary

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Third Party Search (TPS) runs every new debtor names through the TPS database for a most updated debtors contact

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Import debtors database from any spreadsheet with any kind of formatting and the Batch Import tool will automatically extract the necessary data into the system's database

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Client data format profiler

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Multiple branch monitoring

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Summary page to display the entire system information at a glance i.e.

	[ collector summary which highlights to-date total cases, total amount of collection, previous month collection, number of cases locked under each collector, the number of today's calls made by each collector, and up-to-date collection of the month ]
	[ The break-down details of collector total cases in accordance to the batch code and case status ]
	[ Client summary breakdown ]
	[ The break-down details of the client's batch code to the batch received date, batch expiry date, total number of cases, and total amount of to-date collection ]
	[ Total number of mails in the inbox and outbox with the read/unread status for every mail ]

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Quick links to important tasks i.e. case search page, accessing mail box, composing mail, collector summary and client summary

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Intra-Mail to send messages to all the local system users of DMS

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User friendly Microsoft Outlook interface

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Activity Log for the day comprises of :

	[ Login Activity, summarizes the number of times each user log in to the system on a particular day ]
	[ Call Activity, summarizes the number of calls each collector makes on the particular day ]

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comprehensive search functions

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Comprehensive searching functions from client name, batch name, case status to case date range and many more

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intraMail

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Inbox and Outbox

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Option to purge functions: to delete all the mail that has been read

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Summary of number of unread mails

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Define mail priority: important mail and normal mail. For the important mails, it will be prompted (pop-up) when the user first log in to the system

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Mail status – read/unread

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batchMaintenance

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Full listing of all the batch details

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Option to delete all debtors from the batch selected

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Import batch from excel file

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Option for auto assign the cases the batch to the debtors or manual assign

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Flexible case distribution method

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Summary list of the assigned debtors from the particular batch based on the debt amount

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Distribution graph in display to assist the user to monitor the distribution of the cases among the collectors

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caseMaintenance

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Full listing of all the case details

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Fully user customizable/definable case status

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Complete case details in one screen

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Automatically calculate interest charges if any

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Color coded case in the list view for the locked case, next call, PTP expiry cases and others

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Option define policy to automatically lock/unlock case

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Option to enforce workflow control to extended case expiration date

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generalMaintenance

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Client Maintenance: Adding, Updating and Deleting

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Flexibility in defining the status label on your own

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User Profile: Adding new user, Updating the existing user profile and Deleting existing user

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Manual and scheduled Backup/Restore Database

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Server/Client Configuration

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Define the company setting. Changes in the company name in the company setting will be reflected in the relevant reports label

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reports

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Wide-ranging and comprehensive reports with the option to create more of your own:

	[ Debtor Reminder Letter in multiple languages: Malay, English, Thai, Chinese and others ]
	[ Job Sheet – Field work documents ]
	[ Batch Listing ]
	[ Case Payment ]
	[ Case Status ]
	[ Locked Case List ]
	[ Returned Case List ]
	[ Collector Status Report ]
	[ Commission Claim Form ]
	[ Collector Commission List ]
	[ Commission Summary List ]
	[ Payment Receipt ]
	[ Daily Call Summary Report ]
	[ Collection Forecast Details ]
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security

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User name and password protected

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Configurable Access Privilege

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Auto log out when the system is idle for 15 minutes

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User activity log

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